Heating & cooling problems and what to do first
AC not cooling, furnace not firing, uneven rooms, humidity and ductwork. Find the symptom you are seeing, run the checks a technician would start with, and know what a fair repair looks like before you call.
1Find your problem
Start with the decade your house was built. The same symptom has different causes in a 1930s house and a 2010s one, so each era lists the heating and cooling problems that concentrate there.
Homes built before about 1940
Galvanized supply, cast iron drains, cloth-wrapped wiring, ungrounded circuits.
All heating and cooling in homes built before about 1940Homes built roughly 1940 to 1980
Copper supply, aging cast iron stacks, 60 to 100 amp panels, first-generation central air.
All heating and cooling in homes built 1940 to 1980Homes built roughly 1980 to 2000
Polybutylene and aluminum wiring, 150 amp panels, R-22 systems.
All heating and cooling in homes built 1980 to 2000Homes built since 2000
PEX on slab, 200 amp service, builder-grade equipment failing street by street.
All heating and cooling in homes built since 2000Any age of home
Problems that turn up whatever the decade.
2Checks to run first
Work through these in order before you book anyone. They cost little or nothing and often find the answer.
- Check the thermostatRight mode, a setpoint a few degrees past room temperature, fresh batteries. A surprising number of calls end here.
- Look at the filterA clogged filter starves the system of air, freezes coils and trips safety switches. Replace it if you cannot see light through it.
- Check power to both unitsThe breaker for the furnace or air handler, the switch beside it, and the disconnect next to the outdoor unit.
- Clear the outdoor unit and the drainCut back plants, rinse off cottonwood and debris, and check the condensate line and float switch if the system shut itself off.
3What heating and cooling work costs
Read HVAC cost: what to expect and what to skip before you compare quotes. A quote that cannot explain what it includes, or that fixes the visible symptom while leaving the cause behind, is the one to question.
4When to call an HVAC technician
Read the page for your problem first. It says whether this is a job for a pro, and what a fair price looks like before you make the call.
Speak to a local HVAC technician
Calls connect to an independent local contractor. How this works.
5Questions
Why is my AC running but not cooling?
Start with the filter, the outdoor unit and the thermostat. If air flows but is not cold, the coil may be frozen or the system low on refrigerant, which needs a technician.
How long should a furnace or AC last?
Many systems run fifteen to twenty years. Age alone is not a reason to replace one; repeated failures, rising bills and an obsolete refrigerant are.
Repair or replace?
Weigh the repair against the system's age and condition. A large repair on an old system using phased-out R-22 refrigerant usually points to replacement; a capacitor or contactor on a ten-year-old system does not.
Why is one room always hotter or colder?
Usually duct layout, a single central return, leaky or crushed ducts, or a room the system was never sized for, rather than a broken unit.
Not a heating and cooling problem? Pick another trade
Or start from the top and narrow it down by symptom and house age.